How to Cancel Bluehost?

Welcome to the topic How to Cancel Bluehost?

According to their mission statement, Bluehost’s highest priority is to provide excellent service to their customers, and they are confident that you will be satisfied.

However, if you are unhappy with the services they provide and you decide that your account does not meet your needs, you can withdraw at any moment and receive a refund.

As with any other web hosting service provider, site owners can cancel their Bluehost account at any time during their contract period.

There are two different scenarios for canceling your hosting account, depending on whether you cancel during or after the trial period. In this article, we will provide an in-depth discussion of both scenarios.

Methods of Cancellation

First, there are four main ways to cancel your hosting account on Bluehost.

These include:

1. Through an online chat form (bluehost.com)
2. Through submitting a support ticket (by going to the Bluehost help chat website bluehost.com)
3. Requesting the account cancellation form (this can be secured by either going to bluehost.com or calling 888-401-4678)
4. Calling (888) 401-4678 and the #4 extension to ask the Bluehost customer service team to perform the cancellation for you

Now that you are aware of the means to cancel your account, let us look at the two scenarios you will be in when you want to cancel your account.

The first scenario is canceling within the thirty-day trial period. Most hosting services provide customers with a specific trial period, typically 30 days. Even though the customers will be paying for the hosting service, they can test out the platform for thirty days before fully committing to Bluehost.

The second scenario is that you can cancel your Bluehost hosting service after the thirty-day trial period has ended. Usually, these are customers who have been with Bluehost for a more extended period but are shifting for one reason or the other. The most common reasons are better prices or superior functionality, or a combination of the two, provided by rival competitors.

Now that we are aware of two main cancellation scenarios, let’s take an in-depth look at both of them.

Canceling your Bluehost Terms and Conditions

Bluehost provides a 30-day money-back warranty, allowing you to withdraw your account at any time and receive a refund. However, to get this money-back guarantee, some conditions will have to be met by the user. These conditions include:

• You will be able to receive a full refund if you cancel within 30 days.
• You will obtain a refund for the remainder of your hosting term if you cancel after 30 days.
• When you register a domain with Bluehost, you will be charged a non-refundable domain fee. This encompasses the company’s expenses and guarantees that your domain name will not be lost. After the requisite lock period has passed, you are free to switch it or do whatever you want with it. If you wish to extend the registration period, then you will retain ownership of your domain. Otherwise, the ownership will lapse at the end of the registration period.
• The 30-day money-back warranty offered by Bluehost pertains to all of their web hosting plans but not to the majority of their add-on products, which includes domain names.
• Bluehost does not charge any additional fees or fines if you cancel your account before the end of your trial term, since no long-term agreements have yet been attached to your account.

Steps to Cancel your Bluehost Account Before the Thirty Days

As discussed earlier, your hosting account can be canceled by calling Bluehost customer service at 888-401-4678, or by using helpchat.bluehost.com.

Before you contact Bluehost, you must gather some information about your account. This will help make sure that the cancellation process is easy and fast. It will save time for both you and the customer service representative.

If you are using a form, you will still need the following information in order to cancel.

1. Your Bluehost primary password’s last four characters; an example of this could be wX9Z. If you have accidentally forgotten your password, click the Forgot Password link on the login screen, and Bluehost will send you an email with a link to reset it.

2. Your account’s email address in the Profile section which has to be up to date. Please make sure you use the Hosting mail login, not the webmail login. If you want to double-check your address, you can do this by logging into your Bluehost Confirm that you have made all necessary backups of your emails, files, and database systems. This is because the Renewals Division can cancel and delete your account’s emails, files, and data sets from Bluehost’s data centers. It is crucial to note that Bluehost is not liable for any lost information if you have failed to adequately back up up your database. After this, the Billing Department will delete everything associated with your account from Bluehost’s servers.

3. Acknowledge that you recognize that DNS Zone adjustments will no longer be available. You will also have to point your name servers to another provider or renew your hosting to receive those services. These changes are being made to see if your website has already been transmitted to another web host provider. Bluehost will not be liable for any errors or losses if you do not change the address of your website after canceling your Bluehost

4. Assure that you fully comprehend that canceling your hosting account will result in the deletion of all websites and website files for the whole of your domains. On many occasions, users do not understand that all their digital footprints made through Bluehost will be deleted. Due to this misconception, users will face problems after deleting. Hence, it is essential to understand that all your website and files will be terminated after canceling Bluehost. This is why backing up is pivotal.
5. After this, you will need to verify your first and last name.
6. You’ll need to clarify the wanted recertification settings for the domain names you’ve entered with Bluehost, as well as any applicable add-on products,
7. At the end of the cancelation process, It would help Bluehost if you gave a reason for canceling your account, as well as a brief explanation of your decision. This is done to help Bluehost understand and improve its customer service.

Once the above is complete, the customer service representative will cancel your hosting service.

If you are using a cancellation form, you will have to click submit and will receive an email from Bluehost thanking you for your submission.

This is how you will cancel your Bluehost before the thirty-day period ends.

Canceling your Hosting Account at the end of the Current Term

If you decide to leave Bluehost for whatever reason after your thirty-day trial period, at the end of your current contract term, you can cancel the Bluehost hosting service by  following the steps described below:

For Legacy Accounts

1. Log into your Bluehost control panel. When you open the page, it will show you two options: hosting login and webmail login.
2. After you have logged in, go to the Accounts tab on the top,
3. When you click on it, a sub box will open. Here you will click on the Renew sub-tab.
4. After which, you will see a do not renew tab.
5. Click on that radio button and click the continue button.

For Rock Accounts

1. Log into your Bluehost control panel. When you open the page, it will show you two options: hosting login and webmail login,
2. Click on the Account option, which you will see on the top right corner,
3. Click on the Product option from the drop-down menu list,
4. Press the renew button that is right adjacent to the Hosting account,
5. This will open a list of renewal options,
6. You will click the Do not renew option from the list,
7. After this, a new dialogue box will open on your screen,
8. On this box, you will write down the reason or reasons for your cancellation,
9. This feedback will help Bluehost understand why you are canceling, which will inevitably help them improve their services,
10. Click on the continue button you will see on your screen.

After clicking on the continue button, your account will be canceled as soon as it reaches its expiration date. This is applicable for both Legacy accounts and Rock accounts.

Refunds after Cancelations

After a hosting account is canceled, Bluehost instantaneously processes all refunds on or before the next business day. The refund will then be processed and returned to you by your banking institution. The refund may take up to 10 business days to appear in your account. If you have not received your refund after more than ten business days, don’t hesitate to contact your financial institution as the funds may be on hold for you.

Check refunds will be shipped to the address they have on file for you. Be sure and double-check that the address is correct. Also, keep in mind that refunds by check may take up to two weeks to arrive.

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